5.0
Jan 15, 2014
Current employee, more than 3 years
Hanover, PA
Recommend
CEO approval
Business Outlook
Pros
Excellent benefits, great people and it's like family. The work is highly satisfying as we helped customers with their travel needs. Working in Operations we helped the agents with time off requests, attendance issues and scheduled meetings and trainings. We monitored call flow and made adjustments as needed. All satisfying work.
Cons
The future is not bright, so many people have been let go. Loss of the.com aspect is now run by expedia, and that was the cause.