Contributer - Anonymous employee Travelocity Employee Review

5.0
Apr 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Although not the same company anymore, as it is owned now by Expedia, Travelocity was amazing company. Many could work from home, fair management and good, ethical upper management,

Cons

Just like any call center, the stats that agents must meet are not always doable, at least not if you want to be fair to the customer. But that got increasingly better over the years.

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Travelocity Response
11y
Thank you for your feedback - we agree that Travelocity's customer care teams in San Antonio and Wilkes-Barre always showed caring, professionalism and dedication to all of our customers.

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5.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Worked with a team of positive minded individuals and every tasks seems was easy with teamwork

Cons

late working hours and endless meetings

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