Working here - Sales Associate Trek Bicycle Employee Review

4.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Free coffee. Food/lunch often provided by trek. Healthy environment. Happy people making others happy. Amazing discounts on clothing, bike equipment and bikes for any type of cyclist. Very organized in terms of business. Very organized and clean store. Hospitality 15/10 (amazing). No as*hole policy(we can turn away a customer if they have been mean/rude/disrespectful/rac*st/homophob*c/etc.). Company’s values. Amazing co-workers. Is never really hard to punch in, you almost truly want to be there. If you are into cycling/bike tech this is one of the top top places to work in the world.

Cons

Quite strict on clothing; anything from waist up Must be a trek product (caps, hats, shirts, sweaters). Only half an hour lunch. This might or might not be a cons for some people: Full time employees get 35-45hours/7days(no more) and can only work 5days per week of 7days(can never spread out our hours over 6 days to have less work/day and stay more focused overall)

Explore other reviews about Trek Bicycle

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, decent work like balance

Cons

No room for growth, bike industry is going down hill

1.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you work with are awesome. If you don't make some lifelong friends here, you're probably doing something wrong.

Cons

A few years ago, there was a change at TREK. It didn't happen quickly, but the culture started to change as the industry started to return to pre-covid business. Many of the people that helped shape TREK's amazing culture started to leave. Those that stayed endure brutal layoffs and report to people that now exist in their positions only for their own self-interest. You have to understand that TREK was not a company that many people used to leave. The direction of the company feels uncertain. Leadership seems to care little about retaining long term employees. They have let so many people go in different fields that a lot of day-to-day operations seem to slow down. Purchasing customers also led to a major shift in how the company runs today. It's much less calculated, and directional changes in how the company operates seem to happen with no notice and with poor planning. TREK will eventually find it's path forward, but it's doing so at a steep cost - the loss of dedicated and loyal employees that were there for the mission and future of the company. They brought integrity, (real) brutal honesty and vision for what the company could be. The only thing keeping TREK in it's market leading position today is simply how poorly the rest of the cycling industry is doing right now.

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