If You Are Empathetic and Actually Care About People Stay Away - Medical Assistant TriHealth Employee Review

1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Help with growth through programs like the Good Samaritan College

Cons

I worked in a family practice. They partner with companies like Lumeris to provide "better quality care" when it's all just numbers games for tax write offs that result in more work for clinical staff. They have to meet certain guidelines per year like a percent of people who need to have a medicare wellness but those numbers aren't given out til November, causing staff to scurry and call people at the end of the year to come to an appointment they don't want. It's not about getting people in who need help, it's getting people in that we can bill at the highest level. The amount of angry patients calling or even storming in because they can't get in with their doctor was overwhelming. And where was the manager to help address these problems with the patients? Nowhere to be seen and no phone call answered. Communication with management is poor and I can count on one hand how many times my practice manager was actually in the office per month. They feed on your empathy and pile on more and more duties if you do well at your job with no increase on pay except for maybe a thirty cent raise in two years. When I finally did quit, I gave a month's notice and was treated awfully by management immediately. Even moreso, after my last day, I called HR a week later with questions about COBRA because no one spoke to me about severance or anything, only to learn MY MANAGER NEVER TOLD CORPORATE THAT I QUIT. One of the big things that ended my employment was HIPAA violations. I called out sick one day and ended up going to an ER that wasn't TriHealth. The next day, I was at work and my manager said she knew for a fact that I didn't go to the ER. Now how could she know that? When asked for an audit of my medical records with documentation of who has accessed them I was told "they don't do that". Long story short: I was not on antidepressants before I started working with Trihealth.

Explore other reviews about TriHealth

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Overtime was easy to get

Cons

No pto, hard to get a day off

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Time and a half call pay when you're on call and get called in. Frequent Incentives and hourly incentives for specialty units.

Cons

Managers have favorites and enable them to continue unsafe performance. Certain employees are held to rules relating to tardiness and absences, others are not. Maternity leave (short term disability) is not great

See reviews by: Helpful|Rating|Date|All