Great Company and Staff - Client Service Associate TriNet Employee Review

4.0
Apr 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, PTO, Health, Dental, Vision Funds monthly events to show the employees company appreciation Ask for employees input on how to make positive changes within the company Properly trains new hires Compensates well for travel expenses I have a fantastic CSA Manager and CSA Supervisor who I feel takes time to answer my questions and assist me when needed

Cons

Due to growth, communication to different departments can be difficult. Sometimes I do not know who to go to for a particular issue and get passed around until I find the right department. When returning from PTO I have double the work. *This was addressed in a company survey and they are working on resolving this issue. One possibility is to assign a colleague to assist and complete tasks while employee is on PTO.

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TriNet Response
10y
Thank you for your positive insights into life at TriNet. As you’ve discovered, in addition to the excellent compensation, we are always open to input from employees about how to improve processes and procedures. We hope you have brought your ideas to your management team. Thank you for your contributions to the company!

Explore other reviews about TriNet

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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