1. Constant executive changes and reforming new, and way over-cumbersome and micromanaging administrative CRM work.
2. New complicated and inequitable compensation plan. Nobody understands it and there have been massive issues. Also those who have lower salaries because they were working for life of client residuals did not get their salaries raised to match their peers when the comp plans unified and residuals were removed. A LOT of unhappy reps.
3. Activity KPIs more important than the number sold.
4. IMPLEMENTATION TEAMS. They act like people picked up the phone and begged to be 6 figure clients. They must be kept collared and on a short leash while navigating an extremely cumbersome proposal through onboarding process. Get them to your CSA ASAP or face losing months of work before they ever come aboard. I have seen colleagues whole years go up in smoke.