Each Department is Different - Analyst TriNet Employee Review

3.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Personally, my manager, team, and department were amazing. Benefits are great (medical, dental, vision, EAP, Teledoc/Virtual appointment services, wellness program, recognition program). Holiday calendar is great. Depending on the department you end up in, work/life balance. In my last department there was great work/life balance. I was never denied PTO, was actually encouraged to take it to avoid the burnout.

Cons

No opportunities for advancement unless you know someone. - The mentorship program was so half-baked and Eightfold is an absolute waste of resources. If people don't have enough time to participate in "voluntary trainings" what makes you think they will even be aware of a mentorship program, much less be given the opportunity to participate. Most open positions, especially in any type of leadership, are not posted in a convenient space. Equipment- Since COVID started the support for equipment to properly do your job was ignored. Not by the internal technical team (IT and helpdesk did amazing things with what they were given as far as providing support), but by the entire Leadership team. We were told when COVID work from home started to just bring our laptop, mouse and headset home as we would only be there for about a month. The time to WFH kept getting extended, but Leaders would not allow colleagues to either retrieve equipment to make doing our job easier (we all had a two monitor set up in off, and were now reduced to a single laptop screen) and would deny reimbursements to set up our own work stations in home. So we set up in our dining rooms, bedrooms, and any additional space we could find and spent our own money for the '"convenience" of replicating our work environment outside of the office. Depending on the department you end up in, work/life balance. In my last department there was great work/life balance. I was never denied PTO, was actually encouraged to take it to avoid the burnout. In other departments I was in or worked with, they were overworked, understaffed, and UNDERPAID. When new people coming in are making dollars more an hour than people who have been with the company for years, and those experienced people are expected to train them with no additional compensation, it gets old really fast. The Colleague Resource Groups (CRGs), from the DE&I initiative, have become performative and more of a marketing tool of "look we have this" than anything that is meant to actually produce conversation with anyone in leadership. Everyone is busy, but the leaders of the CRG work (listed as volunteering) for no additional pay, and must jump through hoops to provide actionable events for their groups. There is very little thanks given, but no one wants to quit them because then it can be seen as a "we tried, but no one found this interesting so we stopped" from a company standpoint. In the Minority CRGs the lack of minority leaders to sponsor groups is evident. The DE&I manager suggested combining 2 very different groups, because they represent similar minorities, because one of the groups stated they couldn't find a suitable executive sponsor that they believed would represent them in the leadership meetings. They were then volun-told a "suitable" candidate for their sponsor.

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TriNet Response
4y
We appreciate the time you took to leave this feedback. As you are likely aware, we continually evaluate our compensation and advancement processes to remain competitve in the market, and are actively making strides in adjusting our colleagues appropriately. Through these endeavors, we are addressing concerns such as yours by outlining potential advancement paths for our colleagues. We would welcome the opportunity to engage in further conversation. Please contact us at feedback@trinet.com.

Explore other reviews about TriNet

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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