Terrible place for an HR professional - Human Capital Consultant TriNet Employee Review

1.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The one good thing is the ability to be in the company of other HR professionals - something that is rare once you get past entry-level HR, unless you are in a very big company.

Cons

The executives have NO understanding of HR. I was actually told by a member of the management team, in a wine-induced state of candor "I have no idea what you do all day." That might not be so alarming if not for the fact that these executives were in the midst of decisions about how to staff the client services team. In the end, they chose to greatly increase the client load on the client services team, providing maximum profitability. Consequently, the rate of turnover among the HR consultants who support the clients is unbelievably high. One colleague put it well on the way out "I'm tired of starting every client conversation with 'I'm sorry '". It just wasn't possible to provide good client service with the workloads that were assigned in the run up to the IPO, and that continues to this day. The result has been a mass exodus of HR services professionals, and a backfill with less and less experienced consultants. And the reputation among their clients continues to degrade - constantly changing HR reps, poor service levels and inaccurate and incorrect guidance. You can't blame the HR consultants - they are being set up without possibility of success. But you certainly don't want to join them.

Explore other reviews about TriNet

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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