Pros
- Performers are recognized and rewarded - 100% client retention with several fortune 100 clients added - Continuous focus on client satisfaction and improvement in employee retention. - Last 5 successive quarters of growth after integration…..in a recession - Adding over 150 employees in a quarter - Business was won against competition from the big guys - Delivered compensation changes worldwide - Rewarded outstanding performances in special ways - CEO has been on the road for more than 250 out of 365 days in the past year meeting all the clients and employees Some fo the other focus for the comapny which are postive and would recomend continue doing: - - Continued emphasis on growth and on client satisfaction - People investments-scaling HR, training and career development.
Cons
Further strengthening the middle management layer Inductee more fresh graduates Implement 360 feedback for appraisal Need to strengthen and focus on other geography