Could be a terrific job if you are left alone to actually do the job! - Marketing & Sales Director Trinity Health Employee Review

2.0
Jan 28, 2023
Recommend
CEO approval
Business Outlook

Pros

If you're in this industry, you must love seniors and understand what they're going through--and try to provide a solution that will genuinely help the entire family. Residents and (most) families are the best part of the job.

Cons

If you're working for Trinity as a salesperson you will have wayyyy too much management sitting on top of you. Everyone up the food chain is involved and demands your time--when, in fact, you need a lot of time to be left alone to focus on your actual job and not busy on Zoom calls and reports to the sales "experts" higher up the ladder. The people may be nice, but, in a big organization like that, everyone on the food chain needs to justify their existence and it mostly translates to sitting on top of the salespeople at the community level. Pay your salespeople better and get rid of most of the support "experts" who bring little to the table. You could save a lot of money and reduce the revolving door of salespeople who come in and don't last. Wake up Trinity and other big organizations. You need to cut the fat and the fat is the bulk of your organization. Get rid of Divisional, Regional, VPs...etc. and use that money for more pay for caregivers and housekeepers and bumping up the key staff at the community-level which will create a more desirable community for seniors and families. Seriously. Non-profit? I must laugh at that one. I tried--but it was nuts.

Explore other reviews about Trinity Health

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment and fun team barbecues.

Cons

Hybrid working in the office 3 days a week, but flexible when needed.

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The Call Center can be relatively low stress during the daytime on weekdays. Evening and weekends are a bit more demanding. For how busy it can be it can also be just as slow so there is often time for a cool down or relaxing for a few moments.

Cons

Poor job training. Many people only get a few days of training and are then put on the phones and expected to handle any type of call that comes in, and if a question is raised to another employee or who ever is taking point, the their first response is usually to look it up among the dozens of different documents available that you barely had time to look at during training while on a call.

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