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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      Decent at best - Customer Engagement Specialist Trip.com Group Employee Review

      3.0
      Oct 12, 2025
      Customer engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Company is financially stable. 2) Nice office in prime location. 3) Use of AI in everyday work is highly encouraged. 4) The app is experiencing good growth in the market.

      Cons

      1) Strict time tracking system. 2) Poor/ non-existent communication between functions. 3) Ultra fast-paced that makes no sense.

      avatar
      Trip.com Group Response
      7mo
      Thanks for speaking up sincerely — we hear you. We're actively working on the areas you mentioned. If you have specific ideas, please email hr_socialmedia@trip.com. Your input directly helps us shape positive change.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Mar 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture is good and the compensation package is also good

      Cons

      Many company initiatives to prioritize at any given time

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