Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      Shambles - Customer Service Adviser Trip.com Group Employee Review

      1.0
      Sep 24, 2019
      Customer service adviser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free juice that's about it.

      Cons

      Caustic environment to work in profit is the single goal of management. Monotonous calls with no chance of job satisfaction due to an religious reference to processes by the Chinese overlords.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Mar 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture is good and the compensation package is also good

      Cons

      Many company initiatives to prioritize at any given time

      See reviews by: Helpful|Rating|Date|All
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      Trip.com Group reviewsTrip.com Group Customer Service Adviser reviewsTrip.com Group review