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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      Lack of ability to solve customer issues. - Customer Service Advisor Trip.com Group Employee Review

      2.0
      May 21, 2021
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great to work with lots of talented people in the team.

      Cons

      Bad supervisor, not well prepared to lead with a team. Ethos of the company.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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      Trip.com Group reviewsTrip.com Group Customer Service Advisor reviewsTrip.com Group review