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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      good - Customer Service Advisor Trip.com Group Employee Review

      3.0
      Oct 19, 2022
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      good salary nice people working there

      Cons

      different shifts every week making a bad life balance

      avatar
      Trip.com Group Response
      3y
      Thank you for your review. We are sorry to hear that you feel this way about your time at Trip.com. We take all feedback very seriously would like to discuss your concerns with you. We would be grateful if you could contact us on hr_uk@trip.com so that we can discuss the matter with you directly.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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