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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      Nice office, management was a nightmare - Customer Service Advisor Trip.com Group Employee Review

      3.0
      Dec 13, 2022
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office, diverse and international team

      Cons

      Management couldn't care less, some promotions had nothing to do with people's professional abilities. Micromanagement and patronising attitudes are normal.

      avatar
      Trip.com Group Response
      3y
      Thank you for your review. We are sorry to hear you had some unenjoyable experiences at Trip. If there is anything you would like to discuss, please contact hr_uk@trip.com

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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