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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      Good place to work - Customer Service Advisor Trip.com Group Employee Review

      5.0
      Mar 8, 2023
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good workplace, friendly colleagues and supportive management, flexible working times and as well as hybrid / working from home option given. I like to bonus and wellbeing system. Also good career options

      Cons

      At busy times the pressure can be high

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      Trip.com Group Response
      3y
      Thank you for your review, if you have any specific feedback you would like to share please contact wevaluefeedback_uk@trip.com

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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