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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      My experience with Trip - CSA - Customer Service Advisor Trip.com Group Employee Review

      5.0
      Mar 21, 2023
      Csa - customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am working for almost one year in this company and I can honestly tell that I enjoyed this time and will be working here in future. Fair salary for this kind of job and always in time, opportunity to grow inside of the company is always inspiring for me.

      Cons

      Cons are depends on expectations and amount of effort person is putting in their work so as in every other company. For good, responsible employees overall amount of cons will be minimized. Salary could be higher due to last changes with gas/electricity prices in UK but anyway it's not bad at all.

      avatar
      Trip.com Group Response
      3y
      Thank you for your great review, we are glad you are happy working with Trip.com Group and look forward to many more years working together.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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