Good environment in the workplace - Complaint Handler Trip.com Group Employee Review

5.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The office has a very nice environment. People are always available and ready to help not only work wise but also in the every day life and the pay is definitely worth the job that we do for my opinion. We also have a very interesting multi cultural environment, so there is something new to learn and discover every day. For my experience, in my department they are all very flexible in case you need to exchange shifts due to personal reasons in order for all of us to have a nice work-life balance.

Cons

As every job that require contact with customers, it is stressful sometimes but at the end of the day we are surrounded by a good management and co-workers so it is easy to get through stress when you feel supported by the work place.

Explore other reviews about Trip.com Group

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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