Great potential clouded by central control - Manager Trip.com Group Employee Review

2.0
Aug 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Some people are knowledgeable and strive to provide excellent service. Working with such a team has been a positive experience in terms of collaboration and learning opportunities.

Cons

The influence and direction from the Chinese headquarters often overshadow local needs and concerns. This top-down approach has sometimes led to a feeling of being unheard or disregarded, which can be frustrating. Additionally, while many staff members are committed and skilled, there are instances of stressful interactions and a somewhat toxic work environment that can affect team morale and productivity.

Explore other reviews about Trip.com Group

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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