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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      Great environment, great people - Customer Service Advisor Trip.com Group Employee Review

      5.0
      Mar 12, 2025
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      A team from all over the world that encourages you to grow and welcomes you warmly. Coming from hospitality I loved the schedule and the regular breaks.

      Cons

      Call center cons: The job can be mentally tiring. You need to be comfortable dealing with conflict and handling situations very quickly.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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