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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      Great experience - Customer Service Advisor Trip.com Group Employee Review

      4.0
      Mar 19, 2025
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Excellent training program to become an adviser - Interesting job - Good internal communication - Plenty of events

      Cons

      As an adviser, you may encounter stressful situations with dissatisfied clients. Not a job for everyone

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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