A forward-thinking company that values customer and its people - Account Manager Trip.com Group Employee Review

5.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

My experience with Trip has been positive overall. Management is open-minded when it comes to exploring new markets and business opportunities. Local team is fantastic. Most managers care about their people and prioritise balancing business goals with personal well-being, helping prevent burnout from the sometimes ambitious expectations set by offshore managers. Management seeks out feedback through open forums held every two months, fostering two-way communication. Three days in the office and two working from home. Melbourne is in a shared office, but Sydney office provides snacks regularly. Team lunches and happy hour events help foster a positive and social environment.

Cons

Some internal processes feel outdated and overly bureaucratic designed by Shanghai, which frustrates a lot!

Explore other reviews about Trip.com Group

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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