Very fast paced - French Customer Service Advisor Trip.com Group Employee Review

2.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Cozy office, friendly people and multicultural environment, regular feedback and reviews with you team leader

Cons

Unhealthy multitasking, fast-paced taken to the extreme, but that’s also the nature of travel industry, poor work life balance, not enough time to chat with colleagues

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Trip.com Group Response
8mo
Thank you for sharing your experience. We truly understand that the fast-paced environment can be challenging. We’re glad you enjoy our cozy office, multicultural team, and regular feedback sessions. We take well-being seriously and are committed to supporting better work-life balance and creating more opportunities for connection among colleagues. Your feedback helps us improve, and we’re dedicated to making this a supportive place to grow.

Explore other reviews about Trip.com Group

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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