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Triple Zero Victoria

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Incompetent Management - Dispatcher Triple Zero Victoria Employee Review

1.0
Oct 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Great remuneration, comraderie with your team and the satisfaction of helping the community during the worst days of their lives.

Cons

Most of ESTA's management have come from the corporate sector and not worked their way up. ESTA seems to proactively discourage internal promotion and therefore only recruit executives who don't last. ESTA is a stepping stone to anywhere else. The time you send on said stepping stone is dependant on your rapport and compliance with a certain 'powerful' individual in the organisation.

Explore other reviews about Triple Zero Victoria

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meaningful and important work supporting the community

Cons

More flexibility across roles in operations

2.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

You can earn good money doing full time shift work with penalties and OT. You will meet *some* amazing people. The work itself can be enjoyable.

Cons

Shift work, constantly sleep deprived. You can feel quite isolated from family and friends because you will miss weekends/public holidays and lots of social events. Leave is extremely competitive and hard to get, some having to apply years in advance for certain months. You’re exposed to hearing/reading awful traumatic incidents and you can become desensitised and start to lack empathy for even those who you should feel it for. Middle management is toxic, unsupportive and won’t have your back if you need it most of the time. Working full time you spend so much time with colleagues, you become almost too close with them and relationships can start to unravel- especially with the stressful nature of the job and the high pressure environment. Gang up culture is big here, and people talk - word gets around quickly and rumours fly. Difficult to change hours or have any form of work life balance. Long days, 12 hour shifts. Some people in training roles who absolutely shouldn’t be there and exhibit a level of bias and unprofessionalism during training/assessments which they get away with easily. In my first 12 months I really enjoyed the job, however over time you become extremely burnt out and definitely need regular breaks to feel sane. Which again are hard to get because there’s little to no leave. Save yourself the trouble and sick to corporate, I wish I had.

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