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Trivium Life Services

Engaged Employer

Trivium Life Services reviews

DSP - DSP Trivium Life Services Employee Review

4.0
Sep 25, 2018
Dsp
Recommend
CEO approval
Business Outlook

Pros

I have worked for CWI as a DSP for over a year now. When I first started, I felt there was very little support from my supervisor, and I felt the program was very unorganized. On July 1st there was a company reorganization which focussed on the surveys that we, the DSPs had provided. I was suprised that CWI actually listened to what we had to say. We now have amazing support from our supervisors and management. I know change takes time, however, it's nice to see a company actually listens to what you have to say. I was planning on quitting prior to the re-org. I am so glad I didn't! I love the clients and their families! They deserve the best life we can offer!

Cons

Negative talk from those who do not want to see change. They would rather be apart of the problem, then the solution. Because of this negativity, I have to work overtime because the DSP's have a tendency to 'back bite' and not support each other. I know the word is getting out about the changes, I just felt like this was a good avenue for me to vent, and let everyone know that the negative feedback posted is by those who would be unhappy with any job. I just feel bad those employees are not thinking of our clients. I am excited to see new people getting hired which should help me not have so much overtime. Please apply if you are looking for this type of work!

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Trivium Life Services Response
7y
Thank you for taking the time to write a VERY thoughtful review! I appreciate your candid and honest feedback. The re-structure is a work in progress and ALL employees share in moving forward in a positive direction. Thank you for being part of the solution! We would love to hear more in the future. Please feel free to contact HRTeam@cwiowa.org or continue to post your reviews through Glassdoor.

Explore other reviews about Trivium Life Services

5.0
Jul 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family friendly and good wages.

Cons

Alot of turn over with staff

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Trivium Life Services Response
10mo
Thank you for sharing your feedback. We’re glad to hear that you appreciated our family-friendly culture and competitive wages. We recognize that staff turnover can be a challenge, and we continue to focus on supporting our team and creating an environment where employees feel valued and can grow. We appreciate your time at Trivium and your perspective.
4.0
Apr 17, 2025
Residential coach
Recommend
CEO approval
Business Outlook

Pros

I think there is many pros to this job. Not only is it rewarding when you can see a difference you have made in someones life but you can help them every day to gain the tools that they need in every day life situations. You dont have to buy your lunch or dinner as there is a cook here. My Program manager is great and easy to bring concerns to. My program manger works with us and not against us and makes us all feel like she is in our corner. My program manager understands family is first and if we call out because our child is sick or if the school calls randomly she is very understanding. My program manager has a great demeanor but doesnt F around This company has allowed me to grow not only as a person but i have developed a wonderful career and this company makes me proud

Cons

I want to say the pay is low for what we do, BUT people are paid for the work they do. I do wish the bonus's were better but dont we all? **To the employees who dont do their job, we see you.. make an effort or go

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Trivium Life Services Response
1y
Thank you for taking the time to share such thoughtful feedback. We’re so glad to hear that you find your work rewarding and meaningful—that’s exactly the kind of impact we hope every team member experiences at Trivium. It’s especially great to hear how much you value your program manager’s leadership, support, and understanding. Creating a culture where staff feel respected, supported, and valued is a top priority for us. We also appreciate your honesty regarding pay and bonuses. We know how important it is to feel that your contributions are recognized, and we’re always looking for ways to improve in that area. Thank you for the dedication you bring to your role and for growing your career with us—we’re proud to have you on the team.
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