If you get a job offer, run! - Lawn Technician TruGreen Employee Review

1.0
Nov 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Initial training was good. We watched it of safety videos about driving. Learning the principals of lawn maintenance and treating turn.

Cons

When I was hired at Trugreen I was desperate for a job. I had a dispute with my previous employer and I was looking for work. After apply and receiving an interview, I had agreed to take the job at $12.50 an hour. After the DOT physical and drug screening I was officially employed with Trugreen. The initial training was great. We learned the safety of driving a commercial vehicle, treating turf, and satisfying customers. I thought it was great coming to work for. When we actually got out in the field I instantly learned the horrors of being a lawn tech. Every work day started at 6AM. We would have a quick meaning while planning our routes for the day we listened to our managers complain about how we need to make all of our stops for the day. Our routes were planned to the tee. Every stop was literally planned out. For example if you had 27 stops for the day, your paper would have each house, how long you were suppose to be there, and departure time. After leaving shop I would arrive at my first house. I worked as an aerator which entails poking holes into the ground with an aerator machine. Rain, 110 degree weather, windy, it didn't matter. They just wanted production and sales. The sales team worked on a partial commission base, meaning if they didn't sell lawn care packages to customers, then they were making minimum wage. There would be lots of times the sales team would sell a lawn care package to a lawn quoted at 5,000 SQ FT even if the lawn was 20,000 SQ FT. Essentially that means the lawn techs are suppose to make up that time. That would lead to lawn techs "cutting corners" to make all there stops. We were constantly told that us lawn techs were a team. If you got your stops done early, you were expected to pick up someone else's slack. That lead to techs slacking, knowing someone else would pick up there work. Overall it's a bad company to work for. You are expected to work from 6AM to 5:30PM rain or shine. You are responsible for driving a commercial production vehicle. You are expected to make the company $1,500 day in production. You are expected to work insanely hard in 100 plus degree weather. You are expected to make sales out in the field. You are responsible for any missed stops for the day and calling the customer to reschedule. That's a lot of responsibility for $12.50 an hour. There's a lot more than what I explained, I could go on for hours, but that sums it up. Good luck if you decide you are going to be employed by them.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

avatar
TruGreen Response
3mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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TruGreen Response
20h
Thank you for taking the time to share your experience at TruGreen. We're thrilled to hear you've recognized the opportunities for career growth and internal advancement, as well as the support provided by your local leadership team. Developing our employees and promoting from within are important parts of our culture, and it's rewarding to know those efforts have made a positive impact on your experience. We also appreciate your honest feedback regarding changing priorities, busy seasonal workloads, and company policies. We understand that our peak season can be demanding, particularly for those in leadership roles, and we're continually evaluating our processes to better support our teams while meeting the needs of our customers. Your insights are valuable as we look for ways to improve communication, consistency, and the overall employee experience. Thank you for everything you do and for being a valued member of the TruGreen team. We appreciate your dedication and wish you continued success with us.
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