Unrealistic Expectations - Outside Sales Representative TruGreen Employee Review

2.0
Feb 11, 2018
Recommend
CEO approval
Business Outlook

Pros

The only real pro to working for this company is the starting base pay is $500 a week salary, which is more than the starting pay of minimum wage at other companies.

Cons

There are too many cons for me to list them all so I'll just stick with the most important ones... so yes the $500 a week salary you get paid is great, but that's only true for the first 90 days during your probationary period when you're only working 40 hours a week; once your 90 day probationary period is over you're then required to work 10-12 hours a day - 6 days a week (60-70 hours). And because they pay $500 a week SALARY, they can make you work as many hours as they want and never have to pay you overtime. Now you do have the ability to make more money by earning commission but that's only if you can get enough sales! The requirements change month to month but on average you must make at least 4 sales within a week to even qualify for commission. And the sales are NOT easy to get because this company has a bad reputation of killing peoples grass and totally destroying their yards and people seriously do not like TruGreen... with no exaggeration I would knock on 120 doors in one day and out of them 115 would either slam the door in my face, scream at me, curse me out, threaten me, throw something at me, literally chase me down the street, or call the cops on me. The other con is there are no company vehicles for the sales people. You have to drive your own personal vehicle 100+ miles a day from neighborhood to neighborhood just so you can park on the street and walk from house to house knocking on doors. The b.s. this company puts their employees through and the crap they expect us deal with is absolutely ridiculous.

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TruGreen Response
8y
We appreciate your review, as we look to ensure successful careers for all employees. If you feel the work-life balance you are looking for is not being achieved, please feel free to discuss this with your manager. He/she should be able to help you map out your opportunities. Please keep in touch with us and update us on your status!

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
3mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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TruGreen Response
19h
Thank you for taking the time to share your experience at TruGreen. We're thrilled to hear you've recognized the opportunities for career growth and internal advancement, as well as the support provided by your local leadership team. Developing our employees and promoting from within are important parts of our culture, and it's rewarding to know those efforts have made a positive impact on your experience. We also appreciate your honest feedback regarding changing priorities, busy seasonal workloads, and company policies. We understand that our peak season can be demanding, particularly for those in leadership roles, and we're continually evaluating our processes to better support our teams while meeting the needs of our customers. Your insights are valuable as we look for ways to improve communication, consistency, and the overall employee experience. Thank you for everything you do and for being a valued member of the TruGreen team. We appreciate your dedication and wish you continued success with us.
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