Terrible company - Sales Representative TruGreen Employee Review

1.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

None. Not a one. Pros were leaving.

Cons

Terrible company to work for. Benefits....trash. Good luck finding someone to take their insurance. Basic PTO and 401k plan. Instead of monetary bonuses you get to earn points and pick prizes out for catalog....what are we doing....selling candy bars door to door? This company BLATANTLY LIES to customers about their products being safe for children and pets. Imagine taking a call where someone is calling in due to the dog eating the pellets and dying. Absolutely terrible commission plan. 2% per sale for pre pay and 1% for payment plan sales. This equates to pennies on the dollar. Terrible culture. Instead of growing and honing in a sales reps skills they are thrown right to the lions handing dialing cancels for weeks to months of people who hate this company or dialing cold and I mean COLD leads. Grinding down as many agents as possible to burnout and quit or get fired for not meeting metrics. Avoid this company at all costs if you value your mental health. This company does not care about employees just the dollars they make the suits.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
3mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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TruGreen Response
1d
Thank you for taking the time to share your experience at TruGreen. We're thrilled to hear you've recognized the opportunities for career growth and internal advancement, as well as the support provided by your local leadership team. Developing our employees and promoting from within are important parts of our culture, and it's rewarding to know those efforts have made a positive impact on your experience. We also appreciate your honest feedback regarding changing priorities, busy seasonal workloads, and company policies. We understand that our peak season can be demanding, particularly for those in leadership roles, and we're continually evaluating our processes to better support our teams while meeting the needs of our customers. Your insights are valuable as we look for ways to improve communication, consistency, and the overall employee experience. Thank you for everything you do and for being a valued member of the TruGreen team. We appreciate your dedication and wish you continued success with us.
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