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First, I am disappointed to hear you have had a negative experience working with us and I appreciate and value your candid feedback. We are committed to building the best employee experience possible—and that includes a commitment to continuous improvement. This happens when we can hear and learn from your experiences, just as we want to incorporate feedback from our customers to improve their experiences with us. Our ability to be agile and responsive is necessary for our strategy. I encourage you to reach out to your manager or, if you’re not comfortable doing that, contact HR4U or our Speak Freely line (you can find these on our intranet). If you don’t feel that the issue is being addressed in a timely or satisfactory manner, or would prefer, I also invite you to contact me directly.
Thank you, again, for sharing.
--Linda Nedelcoff, EVP, Chief Human Resources & Strategy Officer