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      Truepill

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      Truepill reviews

      Needs leadership and vision, has potential - Business Manager Truepill Employee Review

      1.0
      Apr 27, 2022
      Business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Truepill has been growing fast (but is slowing) yet still has strong demand, so there's some interesting opportunities if you end up on the right team and the company figures out a scalable product portfolio. Compensation is also pretty good.

      Cons

      The company was successful with its mail order pharmacy product, however as it has attempted to expand, it has failed miserably. The leadership of the company is terrible and it trickles down the org chart. While there's efforts to change this, the long term vision for the organization is nonexistent outside of constant pressure to grow short term revenue, and more recently profits. I'm skeptical that much will change. When changes have needed to be made, the team has moved far too slowly and completely botched the communication around them. Generally, the culture of the company sucks and teams operate in silos. Outside of good heathcare plan options, benefits are nonexistent and certain policies, like only allowing you to contribute to your 401k six months after starting, are just insulting.

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      Truepill Response
      3y
      Thank you for your feedback and we sincerely apologize as it seems we’ve missed the mark. We appreciate you taking the time to let us know how and where we can improve, and we will ensure your feedback gets passed along.

      Explore other reviews about Truepill

      5.0
      Feb 19, 2026
      Pharmacy technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment and they allow you to feel comfortable and team oriented, and also allow you to use your skills to its fullest potential

      Cons

      No cons to say at all

      1.0
      Apr 9, 2026
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Insurance is the best out of this job

      Cons

      I regret applying to this company. Management is the worst. In my opinion they was unorganized and would have favorites. If you was the quite one, they treated you wrong in my opinion. They made us do 3-4 months of mandatory overtime which was uncalled for. Then they shortened our hours for a couple month before the overtime. I felt like they took up for the rudeness of the customer and will fire you for having an opinion on it. The work at the place to me was the easiest but what made it hard was management kept changing the rules. They increased call time, how much we should call a day and so one which made the job enjoyable. I became mentally drained from being curse out by patients and attack by management. My work started to decline bc of my being drained. I saw so many hard workers be fired throughout my time there including me. My opinion is don’t waste your time there or you will get blindsided by management. If you don’t fit in their click they ready to get ride of you. This is my opinion.

      1
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