Downsides of working here? Where do I begin? Toxic management from all departments, if you want your mental health to deteriorate, this is the place for you. No respect or consideration for your personal life outside of work. I have never worked somewhere with such incompetent management who are so bad at their job. There’s no plan, they don’t listen to feedback, they expect you to cover up their mistakes and trust me it’s a lot. They have no regards for customers, it’s money over everything. If you shop from the optum store, Truepill is the one shipping or at least supposed to be shipping things out because shipments go missing from the warehouse often and the customer team is also Truepill. And it’s trash. Unless you absolutely hate your life, don’t waste your time here.
