Ran before they could walk - Anonymous employee Truepill Employee Review

2.0
Jul 3, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote working Most staff are friendly

Cons

Hired at a pace that they could not keep up with which resulted in a lot of layoffs. Got given a big speech about how they'll 'support' people affected, no offer of support has been received so far. The culture is awful, bitchy and there is a complete lack of communication. Promote an 'open' forum but it is never provided.

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Truepill Response
3y
Thank you for sharing your feedback. We sincerely apologize that your experience did not live up to the standards we strive to embody as an organization. If you would like to share anything further about your experience, please email us at talent@truepill.com.

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5.0
Feb 19, 2026
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Pros

Great environment and they allow you to feel comfortable and team oriented, and also allow you to use your skills to its fullest potential

Cons

No cons to say at all

1.0
Apr 9, 2026
Recommend
CEO approval
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Pros

The Insurance is the best out of this job

Cons

I regret applying to this company. Management is the worst. In my opinion they was unorganized and would have favorites. If you was the quite one, they treated you wrong in my opinion. They made us do 3-4 months of mandatory overtime which was uncalled for. Then they shortened our hours for a couple month before the overtime. I felt like they took up for the rudeness of the customer and will fire you for having an opinion on it. The work at the place to me was the easiest but what made it hard was management kept changing the rules. They increased call time, how much we should call a day and so one which made the job enjoyable. I became mentally drained from being curse out by patients and attack by management. My work started to decline bc of my being drained. I saw so many hard workers be fired throughout my time there including me. My opinion is don’t waste your time there or you will get blindsided by management. If you don’t fit in their click they ready to get ride of you. This is my opinion.

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