Flexible Schedule, but Insufficient Onboarding and Training - Customer Operations Manager Truepill Employee Review

Great environment and they allow you to feel comfortable and team oriented, and also allow you to use your skills to its fullest potential

No cons to say at all

The Insurance is the best out of this job

I regret applying to this company. Management is the worst. In my opinion they was unorganized and would have favorites. If you was the quite one, they treated you wrong in my opinion. They made us do 3-4 months of mandatory overtime which was uncalled for. Then they shortened our hours for a couple month before the overtime. I felt like they took up for the rudeness of the customer and will fire you for having an opinion on it. The work at the place to me was the easiest but what made it hard was management kept changing the rules. They increased call time, how much we should call a day and so one which made the job enjoyable. I became mentally drained from being curse out by patients and attack by management. My work started to decline bc of my being drained. I saw so many hard workers be fired throughout my time there including me. My opinion is don’t waste your time there or you will get blindsided by management. If you don’t fit in their click they ready to get ride of you. This is my opinion.