what is my job? - Senior Relationship Banker Truist Employee Review

2.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

company cares about employee growth. feels like senior leadership is truly bought into the mission, not just lip service. good pay, employee banking perks.

Cons

there is a laundry list. branch banking business model is not great. before I took the job I expressed that I wanted to focus on building relationships, building community, financial planning, helping people grow along their financial journey. I expressed that I did not want to be used primarily as a teller. I was told I would spend most of my time at the desk, but even as a senior banker I am only used to cover the teller line, but still asked to meet banker goals. the job is more of an office manager / lead teller position than a banker position. having a lot of experience as a banker, I felt like I took a step backwards when I took this job.

Explore other reviews about Truist

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to build long-term relationships with physicians and medical professionals to make a meaningful impact by helping them achieve financial security and life goals. Ability to develop expertise in a niche market, creating strong professional differentiation.

Cons

Expect high-performance pressure to meet revenue, asset growth, and client acquisition goals. Long sales cycle, as developing trust with physicians and converting prospects into clients can take months or years. Developing strong relationships requires effective networking, prospecting, and event attendance beyond traditional work hours.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and good people (whatever is left). Nice amentities.

Cons

Things started going downhill in 2023. New senior leader took over our department and created the most hostile environment I have ever experienced which was motivated unchecked by leaders above them. Too many good leaders left and what is left are the most incompetent and toxic leadership you will ever see. There is a reason the bank isn't doing so good and it's reputation at this point is unsalavageable. Another merger won't save Truist and offshoring jobs to India is an attempt to milk the company until the well runs dry and executives abandon ship with steep payouts.

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