Terrible job - Bilingual Customer Service Representative Truist Employee Review

1.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers, semi good pay, nothing else

Cons

They’re extremely nit-picky and will listen to your calls to find ways to reprimand you. The first 3 months you’re there you are in training but if you do something incorrect on a call, you will get written up. Oh also, you make the same amount speaking 2 languages and carrying an enormous workload because you have to learn every department as those who are monolingual and work in a specific dept. Stay away.

Explore other reviews about Truist

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They have excellent work culture and benefits. There's always something fun planned for the employees.

Cons

No remote work available for my position.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team if you are lucky.

Cons

Horrible systems Incompetent Management Disconnected from Reality

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