Pros
Nothing to say here that is positive. The experience working at BB&T now Truist quickly became worse and worse over the almost 4 years I worked here.
Cons
Management is essentially non existent and the ones who are present don’t have any more knowledge than relationship bankers. I had a Suntrust manager and essentially trained him, with no pay ofcourse. Since the merger the dynamic has changed entirely. More work load and no money. I was fulfilling the role of three people and being paid like a new hire. I was the sole reason that the branch I was in was even able to function. When we finally received another banker on staff she was vocal about her pay and stated she was paid 10k more than the salary I was receiving. I had the work load of three people and was expected to perform and hit goals. I have never been so mistreated at a company. For months it was just me and one teller. We couldn’t take lunches, breaks and could barely have restroom breaks. I could go on and on. Worst work experience of my career thus far.