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      Truist

      Engaged Employer

      Truist reviews

      Sink or Swim pretty much! - Client Care Specialist Truist Employee Review

      4.0
      Aug 31, 2021
      Client care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay wasnt bad although most financial call centers pay more now. Good Benefits PTO plan 401k

      Cons

      THE CLIENTS THAT CALL IN FOR ASSISTANCE! You can be a top tier worker, numbers great etc but if you dont know the right people you WILL NOT move up. No work life balance you will burn out quick in this position. Take care of yourself because in the end, you can and will be replaced.

      Explore other reviews about Truist

      5.0
      Jun 26, 2026
      Paralegal
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have excellent work culture and benefits. There's always something fun planned for the employees.

      Cons

      No remote work available for my position.

      4.0
      Jun 23, 2026
      Universal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and pay with very good training programs, lots of opportunities for growth

      Cons

      The culture struggles to figure itself out after the big merger. Lots of senior employees were bitter about younger/new hires getting paid well. Lots of dealing with hierarchal mindsets that get in the way of the actual work.

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