Hoped for better - Branch Leader Truist Employee Review

1.0
Sep 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The teams in the branches are amazing, grow very close primarily due to having to rely on each other in order to overcome upper management's terrible decision making.

Cons

No synergy between BB&T teams and Suntrust teams. Regional leadership is non-existent. No branch support. Short staffing. Branch closures and talent leaving from “voluntary” severance packages. Training for new Truist sales systems and teller systems is horrible. A lot of talk about culture and values but it is all fluff and no substance or meaning just something management has to say. Very disingenuous way to attempt to hide the real sales pressure. Fake leaders with a lot of back stabbing while jockeying for roles at the end of the merger.

Explore other reviews about Truist

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They have excellent work culture and benefits. There's always something fun planned for the employees.

Cons

No remote work available for my position.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team if you are lucky.

Cons

Horrible systems Incompetent Management Disconnected from Reality

See reviews by: Helpful|Rating|Date|All