Doesn’t care about their employees - Client Care Specialist Truist Employee Review

2.0
Oct 12, 2021
Recommend
CEO approval
Business Outlook

Pros

They pay pretty good for it to be an entry level position.

Cons

I informed them of a condition I have and they were inconsiderate. They would follow me to the restroom and ask me personal questions about what I was doing in the restroom.. I explained to them with my condition it causes me to have to go to the restroom due to the medication I was taking.. when I got sick they lied and said I voluntarily left..

Explore other reviews about Truist

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to build long-term relationships with physicians and medical professionals to make a meaningful impact by helping them achieve financial security and life goals. Ability to develop expertise in a niche market, creating strong professional differentiation.

Cons

Expect high-performance pressure to meet revenue, asset growth, and client acquisition goals. Long sales cycle, as developing trust with physicians and converting prospects into clients can take months or years. Developing strong relationships requires effective networking, prospecting, and event attendance beyond traditional work hours.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and good people (whatever is left). Nice amentities.

Cons

Things started going downhill in 2023. New senior leader took over our department and created the most hostile environment I have ever experienced which was motivated unchecked by leaders above them. Too many good leaders left and what is left are the most incompetent and toxic leadership you will ever see. There is a reason the bank isn't doing so good and it's reputation at this point is unsalavageable. Another merger won't save Truist and offshoring jobs to India is an attempt to milk the company until the well runs dry and executives abandon ship with steep payouts.

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