Straight downhill in the past 18 months - Anonymous employee Truist Employee Review

2.0
Mar 29, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The money the past 2 years or so has been great, but it doesn't make up for the way we are being treated.

Cons

I came from BB&T before the merger with SunTrust to form Truist. We had a fantastic team. We had a rhythm, got our work done, were trusted by our management and had some fun along the way. The "new" mentality is teammate (employee) = stupid, lazy, inept. High priced consultant= smart. I have seen outstanding employees with decades of experience who are leaders in their fields completely marginalized in favor of bringing in high paid consultants. The consultants don't know our systems, history, business, and in many cases don't even know the basics of the tools they were hired to implement. They deliver sub-par work then they move on to the next 6 or 7 figure project that we hire them for and the teammates are left to sweep up the poop off the floor. During a recent go-live our contractors did the bare minimum then dropped broken incomplete work on the employees as they moved on. We put in 80+ hour weeks including some 20 hour days. We missed weekends, holidays, evenings, medical appointments. Just keep working. Unacceptable. The culture of BB&T is gone and the new culture is one that I am not interested in working in.

Explore other reviews about Truist

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They have excellent work culture and benefits. There's always something fun planned for the employees.

Cons

No remote work available for my position.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay with very good training programs, lots of opportunities for growth

Cons

The culture struggles to figure itself out after the big merger. Lots of senior employees were bitter about younger/new hires getting paid well. Lots of dealing with hierarchal mindsets that get in the way of the actual work.

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