No structure. Terrible onboarding. Instant buyers remorse - Branch Leader III Truist Employee Review

1.0
Apr 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, nice team, pay is somewhat competitive

Cons

Where do I start? From day 1 I had no training and felt like I was thrown in with zero guidance or training. Training started 1 week after I started. With only 2 days per week of virtual training for an hour each day. Been there 2 weeks haven’t even been told of all the benefits. I feel like I am being set up to fail. Learned that Branch Leaders/ Managers are expected to be individual performers while also responsible for their team and managing the branch. I mean opening Accts, opening loans, referring to partners, servicing client accounts while hiring, coaching, operations, managing angry clients etc all while not even being trained properly. Came from a big bank and I have instant buyers remorse. Please think twice before joining Truist.

Explore other reviews about Truist

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They have excellent work culture and benefits. There's always something fun planned for the employees.

Cons

No remote work available for my position.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay with very good training programs, lots of opportunities for growth

Cons

The culture struggles to figure itself out after the big merger. Lots of senior employees were bitter about younger/new hires getting paid well. Lots of dealing with hierarchal mindsets that get in the way of the actual work.

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