ToxicTruist - DEPOSIT and PAYMENT OPERATIONS SPECIALIST II Truist Employee Review

3.0
Aug 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Diversity is valued by the HR and recruitment functions. Full benefits package. Talented people work throughout the lower level positions.

Cons

They lie about caring for people over profit. They treat employees like possessions. They don't provide a work-life balance. So many employees have quit due to toxic workplace with poor management and unreasonable demands for productivity and quality. Every area is understaffed. It's a revolving door and they don't care. People are expendable and hours are long and grueling. Vacation and pto for wellness and health is benefits that you will need to fight to use. Poor training methods and old technology bog down processes. Every day is negative reinforcement. Low level inexperienced managers act like drill sergeants. Always threatening written or verbal warnings and termination.

Explore other reviews about Truist

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to build long-term relationships with physicians and medical professionals to make a meaningful impact by helping them achieve financial security and life goals. Ability to develop expertise in a niche market, creating strong professional differentiation.

Cons

Expect high-performance pressure to meet revenue, asset growth, and client acquisition goals. Long sales cycle, as developing trust with physicians and converting prospects into clients can take months or years. Developing strong relationships requires effective networking, prospecting, and event attendance beyond traditional work hours.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and good people (whatever is left). Nice amentities.

Cons

Things started going downhill in 2023. New senior leader took over our department and created the most hostile environment I have ever experienced which was motivated unchecked by leaders above them. Too many good leaders left and what is left are the most incompetent and toxic leadership you will ever see. There is a reason the bank isn't doing so good and it's reputation at this point is unsalavageable. Another merger won't save Truist and offshoring jobs to India is an attempt to milk the company until the well runs dry and executives abandon ship with steep payouts.

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