Truist is a gamble - Merchant Sales Consultant Truist Employee Review

1.0
Dec 14, 2023
Recommend
CEO approval
Business Outlook

Pros

My direct manager was very supportive, and I was given the flexibility to do my job the most effectively for me and my clients.

Cons

Executive leadership is out of touch with the various segments, especially wholesale payments. They recently did away with the pension plan for future hires and switched to a benefit plan that costs more and covers less. They changed the 401K match from 6% to 4% and laid off a lot of people,

Explore other reviews about Truist

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They have excellent work culture and benefits. There's always something fun planned for the employees.

Cons

No remote work available for my position.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team if you are lucky.

Cons

Horrible systems Incompetent Management Disconnected from Reality

See reviews by: Helpful|Rating|Date|All