Good launching point but no upward movement - Client Service Associate Truist Employee Review

2.0
Dec 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. Working in Wealth has autonomy Over-communication

Cons

Culture low morale Breadcrumbing/gaslighting no growth opportunities for CURRENT employees-new employees only do not promote from within

Explore other reviews about Truist

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Postive exp working with team

Cons

nothing much everything went well

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and good people (whatever is left). Nice amentities.

Cons

Things started going downhill in 2023. New senior leader took over our department and created the most hostile environment I have ever experienced which was motivated unchecked by leaders above them. Too many good leaders left and what is left are the most incompetent and toxic leadership you will ever see. There is a reason the bank isn't doing so good and it's reputation at this point is unsalavageable. Another merger won't save Truist and offshoring jobs to India is an attempt to milk the company until the well runs dry and executives abandon ship with steep payouts.

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