Disconnected Leadership, Declining Culture, and Erosion of Trust - Anonymous employee Truist Employee Review

Over the past year, it’s become alarmingly clear that Truist’s leadership does not prioritize its people. Investments in employees, culture, and transparency have been systematically stripped away. Benefit options have significantly declined, even as the company spends lavishly on ego-driven initiatives: millions spent on PGA sponsorships, wrapping the corporate jet in Truist branding, and repeatedly flying the CEO’s spouse between cities, Hudson yards investment- all while executing mass layoffs. These actions show a clear misalignment between leadership’s messaging and their priorities. During the same weeks these vanity projects launched, hundreds of employees lost their jobs. To make matters worse, communication around return-to-office policies has been inconsistent and misleading. Employees have been promised flexibility only to have it reversed with no warning, fostering mistrust and instability.