High turnover speaks for itself - Healthcare Recruiter Trustaff Employee Review

2.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Company-provided equipment Work-from-home Uncapped commission Some training on relevant medical terminology

Cons

Unrealistic metrics - expected to make a minimum of 75-100 calls per day, EVERY day, no matter what else you have to work on. One week I had three three submittals that became placements (which was a lot of work given the amount of searching and the fact that recruiters have to calculate and negotiate pay), but I was still faulted for not making my call metrics Nurse contracts are CONSTANTLY postponed or cancelled, often because other departments within the company drop the ball - which of course means you can't earn your commission through no fault of your own. Also the poor nurses suffer, sometimes after they have already moved to a new city for the contract that ends up being cancelled. I morally could not recruit nurses anymore knowing what could happen. Feels more like you're working a call center. I last 6 months, and within that time HALF of my team had quit. You'd think that would be a hint that things need to change.

Explore other reviews about Trustaff

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, managers who genuinely care, and great business partnerships with a growing brand that vendors and healthcare professionals trust. The staff is knowledgeable, and leadership listens to and addresses concerns.

Cons

Healthcare staffing, many of the challenges are driven by market conditions rather than internal issues. Normal stressors involved in a sales role.

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I liked some of my coworkers, unfortunately they all quit.

Cons

I will keep this short and sweet, when i noticed issues within this company I should have listened to the people telling me to leave. I stayed way longer than I should have. My experience here was basically becoming good at the trade and then getting metaphorically stepped on 50 different ways. Being in a production role here is a lousy use of your time on earth. I will never be a cog in a nurse recruiting machine again. Terrible experience, but it showed me what to avoid in the future.

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