dont bother - Assistant Manager Trustco Bank Employee Review

1.0
Jun 19, 2021
Recommend
CEO approval
Business Outlook

Pros

paid holidays off. no sundays

Cons

good luck getting Saturdays off. So short staffed. Large turnover because you are just a body in a chair. upper management is so out of touch with branches. Handled COVID poorly. while CDC recommended little contact with people, Trustco was having people go from branch to branch to cover branches that were affected by COVID. People who were exposed were paid depending on opinion of upper management very Discriminatory . Out dated equipment and computer programs. HR will change your annual reviews given by branch manager to give little or no raises. Males and females are paid differently with the same experience levels. Rob McCormick is full of himself

Explore other reviews about Trustco Bank

5.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros to be listed

Cons

Low pay Unfair treatment to employees Way behind systems to use, everyday something is not working. Changes are done on daily basis with limited information. No one listining to your feed back. Daily pressure to sell without support if a situation arises need immediate dessicion because your calls never been answered. No bouns for staff except managers , and play with mangeres all the time to forefit their bouns. No training is given to prepare you to help their upset customers and they are a lot. Branches are very quite for no walk in and it can be for the whole day in many locations. On lending side the loan processors and underwriters working againest the company for any loan file takes forever compared to other lenders around. The meetings only held to recognize the same mangers they preffer. High diductable medical insurance expensive plans and high copay as well. If any one wants to get sick please join this bank they give new mangers $ 5000 sign on to spend on their expected medical bills from job stress.

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