AVOID AT ALL COSTS - Assistant Manager Trustco Bank Employee Review

1.0
Mar 18, 2022
Recommend
CEO approval
Business Outlook

Pros

The ONLY pros are the coworkers- because most people share the same negative view working for this company, and most of my coworkers were very pleasant to work with.

Cons

Where do I even start... When I interviewed for this position, I was lied to about the travel by the hiring manager. They are so desperate to get people because the turnover rate is so high, that they will literally lie to your face to get you to work here. Upper management does not care at all, there are certain managers that should have been fired a long time ago but are somehow still there, and you get paid .35 a mile for all the traveling - often up to an hour away, this company makes you do. The organization and communication between employees and upper management is non - existent.

Explore other reviews about Trustco Bank

5.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros to be listed

Cons

Low pay Unfair treatment to employees Way behind systems to use, everyday something is not working. Changes are done on daily basis with limited information. No one listining to your feed back. Daily pressure to sell without support if a situation arises need immediate dessicion because your calls never been answered. No bouns for staff except managers , and play with mangeres all the time to forefit their bouns. No training is given to prepare you to help their upset customers and they are a lot. Branches are very quite for no walk in and it can be for the whole day in many locations. On lending side the loan processors and underwriters working againest the company for any loan file takes forever compared to other lenders around. The meetings only held to recognize the same mangers they preffer. High diductable medical insurance expensive plans and high copay as well. If any one wants to get sick please join this bank they give new mangers $ 5000 sign on to spend on their expected medical bills from job stress.

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