Its Alright - Customer Service Coordinator Trustco Bank Employee Review

1.0
Oct 31, 2023
Recommend
CEO approval
Business Outlook

Pros

easy to learn, cool co-workers, there are company benefits.

Cons

some of the managers and supervisors that should be helping you don't know how to help you so they tell you to ask a different department to get an answer on what to do to help a customer, sometimes you have to figure things out yourself because none of the other departments have an answer... even though they have been working there for a long time and you cant have customers waiting too long, no job security because they can and will fire you whenever they want without any reason.

Explore other reviews about Trustco Bank

5.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

4.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good community Good management Easy work

Cons

Pretty low pay, only take job if your fresh out of college

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