Don't believe the negative reviews. - Front Line Trustone Financial Employee Review

5.0
Jun 24, 2017
Recommend
CEO approval
Business Outlook

Pros

If you want to be rewarded for working hard this is the place for you. If you want to be a lazy order taker then work somewhere else (I see about a dozen people took that advice). Smart and hardworking management team. Excellent benefits and incentive plan. Member focused. You only do something if it benefits the members. CEO is top notch and professional. Senior management also very approachable. The people on here who are tearing the pace apart obviously had other issues. No one does anything if our members do not benefit. And it is a not for profit organization not a non-profit. There is a difference and a good employee would know the difference. If you want to put your best foot forward then please join our team. If you want to coast by then don't.

Cons

You're expected to be professional and work hard. Not a con for everyone but I see people struggle. Dress code is professional as well. Yes the majority of the senior managers came from the same bank. But they have driven TruStone to new levels. Why wouldn't this place that was stagnant six years ago have a complete makeover? Proof is in the success and happiness of the membership. 100,000 members and counting.

Explore other reviews about Trustone Financial

5.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

If you agree and enjoy DEI practices then you will go far in this company. You will go not based on "gender" "religion" "race" If you are a woman and you are white, prepare to be hired. If you are a woman and you aren't white, prepare to be promoted. If you are a man and not white- prepare to be hired and promoted.

Cons

Decent hourly pay. Decent benefits. Decent promotion opportunities if you aren't white or are male and not white.

4.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company, great benefits including PTO

Cons

Lack of clear communication and guidelines within the call center

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